Cat Lynn's Nails and Spa - 6681 Grand Avenue, Gurnee

Jobs in Cat Lynn's Nails and Spa, career

Reviews about Cat Lynn's Nails and Spa

• marissa Williams
  ★ ☆ ☆ ☆ ☆
  I had a HORRIBLE experience at Catlynn's nails. Based on my experience I would never recommend going there due to their lack of customer service, I like to support businesses that I can value and that also value their customers. I recently had a full set done however due to activities my nail shape had gotten a bit dull. I went to the shop requesting to PAY for a shape up service. I did not need my nails painted as I own the color I like on my nails and would be painting them myself at home.
  
  When walking in the lady sitting at the first seat asked me what I needed I explained the service I was looking for. She then turned away from me speaking to the lady sitting next to her in another language shaking their heads without acknowledging me at all.
  
  The wonderful gentleman at the desk stepped in to try to assist me I explained to him what I needed and even told him if it was required that I get a color change for the service I would be open to that. I watched him ask multiple people employees to help me with no avail. I even watched the lady that originally greeted me ignore him when he asked her who would be able to assist me.
  
  To save both him and I the trouble I thanked him for his efforts and left. This experience made me feel horrible they get an F for customer service. I won't be going there and I'll be telling everyone I know not to go there either.

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