Bass Pro Shops - 6112 West Grand Avenue, Gurnee

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Reviews about Bass Pro Shops

• Exavier Lucas Jaden Harris
  ★ ☆ ☆ ☆ ☆
  I visit this location from a state over and wanted to test my new app out receipt hog with scanning receipts and rating my experience from different locations. So I took my family to this location in Gurnee as we were looking to request kid shoe sizes an older Caucasian woman that appeared to be in her 50s walked right by put her minute finger up dismissed us like we didn't exist and never turned to look at us never came to check if we needed any service etc. Unfortunately rude racist people like her work for conpanies and brands end up becoming the face of these businesses. Now I see racial discrimination happen all over the country but I never thought it would happen to me. I spent at least 200 or close to it. What made matters worse a Caucasian family comes out of no where she assisted them with no delay. So the red head middle aged Caucasian lady in the shoe dept should not be working for this company. I am happy to know that customer service is still yet a priority the front end cashiers as well as a couple of othher folk around the store was very polite and helpful. It disgusts me that people are still being racist, prejudice, and discriminating towards others.

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